ABOUT
infinity Billing Enterprises (iBE) is a nationwide full-service billing company for all of your billing needs. Examples of billing services iBE can provide include utility billings, association dues, and rents. We bill across six states including Michigan, Ohio, Wisconsin, Georgia, Florida and North Carolina. iBE Corporate Headquarters is located in Troy, Michigan and the customer service and payment processing center is located in Alpharetta, Georgia. Our staff includes Certified Public Accountants, Civil Engineers, and Commercial and Residential Property Owners who have the depth of knowledge in the operation and development of these types of projects to know exactly what is important to you.
For utility billing, iBE offers a comprehensive range of interconnected utility services to the multi-family housing and commercial real estate industry. Services include consumption based metering and billing of water, gas, and electricity, as well as providing property owners with the supply, installation, and ongoing maintenance of metering equipment. At times, constraints to submetering a property may arise, such as limited space or the initial cost of the installation. iBE offers metering solutions for these constraints through RUBS (Ratio Utility Billing Systems). RUBS allows the allocation of a master utility bill to your customers based on a formula of factors including, but not limited to, unit square footage or number of occupants. With core competencies in the effective use of data management, cost-effective print/mail technology, and payment processing, iBE provides integrated turnkey solutions for recovering utility costs.
While iBE specializes in full-service billing, some Property Owners and Management prefer to do "in house" collections. iBE offers free customized software for direct payments and reporting. All billing and/or payment data can be imported directly into Yardi and other software packages. Additionally, iBE can provide full page or post card bills customized with your Property's logo and return address on the remittance stub - return envelope included.
iBE is one of the few billing service providers that is bonded and insured for your peace of mind. Our commitment to exceptional service for our clients and their customers provides us with the confidence to offer every potential client a guaranteed Risk-Free Trial without regard to the size of your property. Whether you are changing billing companies or beginning the submetering process, iBE has the experience to provide a streamlined transition process for you and your customers.
Our Philosophy
Our primary objective is to have the most accurate billings to your customers combined with the fastest turn-around time in the industry to reimburse your funds. Since we own and operate multi-family housing communities as well as commercial property, we realize the importance of timely reimbursement of your funds whether we are billing for utilities, rent, or dues. We currently boast less than a three business day reimbursement turn-around, and strive to continuously improve our organization. We take pride in our ability to deliver effective, accurate billing statements while providing our client’s customers with an exceptional customer service experience.
For utility billing, iBE offers a comprehensive range of interconnected utility services to the multi-family housing and commercial real estate industry. Services include consumption based metering and billing of water, gas, and electricity, as well as providing property owners with the supply, installation, and ongoing maintenance of metering equipment. At times, constraints to submetering a property may arise, such as limited space or the initial cost of the installation. iBE offers metering solutions for these constraints through RUBS (Ratio Utility Billing Systems). RUBS allows the allocation of a master utility bill to your customers based on a formula of factors including, but not limited to, unit square footage or number of occupants. With core competencies in the effective use of data management, cost-effective print/mail technology, and payment processing, iBE provides integrated turnkey solutions for recovering utility costs.
While iBE specializes in full-service billing, some Property Owners and Management prefer to do "in house" collections. iBE offers free customized software for direct payments and reporting. All billing and/or payment data can be imported directly into Yardi and other software packages. Additionally, iBE can provide full page or post card bills customized with your Property's logo and return address on the remittance stub - return envelope included.
iBE is one of the few billing service providers that is bonded and insured for your peace of mind. Our commitment to exceptional service for our clients and their customers provides us with the confidence to offer every potential client a guaranteed Risk-Free Trial without regard to the size of your property. Whether you are changing billing companies or beginning the submetering process, iBE has the experience to provide a streamlined transition process for you and your customers.
Our Philosophy
Our primary objective is to have the most accurate billings to your customers combined with the fastest turn-around time in the industry to reimburse your funds. Since we own and operate multi-family housing communities as well as commercial property, we realize the importance of timely reimbursement of your funds whether we are billing for utilities, rent, or dues. We currently boast less than a three business day reimbursement turn-around, and strive to continuously improve our organization. We take pride in our ability to deliver effective, accurate billing statements while providing our client’s customers with an exceptional customer service experience.