BILLING
Accurate data collection is the first step in our process of precisely billing your customers.
For our utility billing services we always check individual billings for irregular reads before sending statements to your customers. Your customers are charged the same rate for water and sewer that the municipalities charge to the property. We feel it is important that the service technician and meter reader is consistent from month to month helping to ensure accuracy and a working knowledge of your specific property. Our technicians have over 20 years of experience.
Our billing statements are easy to understand and promptly processed. We provide full page detailed bills with a return envelope included for ease of payment. Click here for example of a full page utility bill. We can also provide post-card billings if desired.
If a customer bill is not paid by the due date, a late notice will be immediately sent notifying the customer that a payment has not been received in our office. Click here for example of a late notice for a utility bill.
While iBE specializes in full-service billing, some Property Owners and Management prefer to do "in house" collections. iBE offers free customized software for direct payments and reporting. All billing and/or payment data can be imported directly into Yardi and other software packages. Additionally, iBE can provide full page or postcard bills customized with your Property's logo and return address on the remittance stub - return envelope included.
For our utility billing services we always check individual billings for irregular reads before sending statements to your customers. Your customers are charged the same rate for water and sewer that the municipalities charge to the property. We feel it is important that the service technician and meter reader is consistent from month to month helping to ensure accuracy and a working knowledge of your specific property. Our technicians have over 20 years of experience.
Our billing statements are easy to understand and promptly processed. We provide full page detailed bills with a return envelope included for ease of payment. Click here for example of a full page utility bill. We can also provide post-card billings if desired.
If a customer bill is not paid by the due date, a late notice will be immediately sent notifying the customer that a payment has not been received in our office. Click here for example of a late notice for a utility bill.
While iBE specializes in full-service billing, some Property Owners and Management prefer to do "in house" collections. iBE offers free customized software for direct payments and reporting. All billing and/or payment data can be imported directly into Yardi and other software packages. Additionally, iBE can provide full page or postcard bills customized with your Property's logo and return address on the remittance stub - return envelope included.